Privacy Policy

How this website collects, uses and protects information about the people who visit it or get in touch.

1. Information we collect

We keep data collection to what is actually needed to answer an enquiry about a suspected leak.

Information you give us

• Your name and the contact details you provide by phone, email or a form on this site
• The property address or neighborhood relevant to the enquiry
• What you describe about the plumbing problem — symptoms, timing, meter readings, prior repairs
• Photographs or documents you choose to send us
• Any scheduling preferences you share

Information collected automatically

• IP address and approximate location derived from it
• Browser type, device type and operating system
• Pages viewed, time on page, and the link or search that brought you here
• Date and time of your visit

We do not ask for, and have no reason to collect, payment card numbers, Social Security numbers, or government identification through this website.

2. How the information is used

• Responding to your enquiry and scheduling an inspection
• Preparing written findings about a leak investigation at your property
• Following up about work that was discussed or performed
• Meeting legal, tax, insurance or record-keeping obligations
• Understanding which pages are useful so the site can be improved
• Protecting the site against spam, abuse and security problems

3. Cookies and analytics

This site may use cookies and similar technologies for two purposes: keeping the site working correctly, and measuring traffic in aggregate.

• Essential cookies — needed for page delivery, caching and basic security
• Analytics — third-party services such as Google Analytics and Google Search Console may record aggregate visit data

Most browsers let you block or delete cookies in their settings. Blocking them will not prevent you from reading this site, though some functions may behave differently. Where your browser sends a Global Privacy Control or Do Not Track signal, we treat it as an opt-out request for the sale or sharing of personal information — which we do not do in any case.

4. Who else may see your information

Information may be handled by service providers who help operate this business, and only for that purpose:

• Web hosting and site security providers
• Email and phone service providers
• Analytics providers
• Scheduling, invoicing or record-keeping software

We may also disclose information where the law requires it, where it is needed to establish or defend a legal claim, or — with your direction — to an insurer, adjuster, real-estate agent or HOA in connection with your own claim or transaction.

5. Your California privacy rights

Under the California Consumer Privacy Act as amended by the CPRA, California residents have the following rights:

To make a request, contact us using the details at the top of this page. We will verify your identity before acting, and respond within the timeframe the law requires. An authorized agent may submit a request on your behalf with written permission.

6. How long information is kept

Enquiries that do not lead to work are kept only as long as they are useful for following up. Records relating to a completed inspection or repair are kept longer, because tax, insurance and warranty obligations require it. When information is no longer needed for any of those reasons, it is deleted or de-identified.

7. Security

This site is served over an encrypted HTTPS connection, and access to enquiry records is limited to people who need it to do the work. No method of transmission or storage is completely secure, so we cannot guarantee absolute security — please do not send sensitive financial or identification details through this website.

8. Children

This site is intended for adult property owners and occupants. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided information through this site, contact us and it will be deleted.

9. Links to other sites

Pages here may link to outside resources such as the Beaumont-Cherry Valley Water District or the City of Beaumont. Those organisations have their own privacy practices, and this policy does not cover them.

10. Changes to this policy

If this policy changes, the revised version will be posted on this page with an updated date at the top. Material changes will be reflected in the effective date.

11. Contact

Questions about this policy, or a request relating to your information, can be sent to privacy@slableakdetectionbeaumontca.com or [PHONE NUMBER], or by post to Beaumont Slab Leak Detection, Beaumont, California 92223.